Remote HelpDesk
Provide support to all your
customers by Remote Control
Remote
Helpdesk aims to introduce remote computing to help desk support in a
way that customers want, the remote control session is controlled by
your customers. Other remote control products charge on your customer
base or monthly fee. Remote Helpdesk has only a single purchase charge
based on your number of support staff. Remote Helpdesk offers real
value in providing online support to a large customer base.
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Remote Helpdesk Features ...
- Full 256, 15, 16, 24 or 32 bit screen transfer;
- View Remote Computer Secondary Monitors;
- 256 colour option for improved screen transfer;
- 56, 128, 192 or 256 key AES (Rijndael) state of the
art encryption of data transfers;
- compression of all data transfers;
- Remote Reboot;
- support desktop can be streamed to customer;
- file transfer;
- audio communications between client and support;
- text communications between client and support;
- definable hotkeys;
- auto update your clients Remote Helpdesk from your
own web site;
- macro functions;
- displays remote system information;
See Us At These Shareware Sites
The following sites are the top sites referring traffic
to GID Software...
- CNet
Download.com
- NetworkingFiles
- Global Shareware
- ShareIt
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