GID Software - software for pc remote control and helpdesk requirements.
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GID Software provides software for pc remote control for helpdesk requirements.
Remote Computing for Business and Home Users.

Remote HelpDesk
Provide support to all your customers by Remote Control

Remote Helpdesk

Remote Helpdesk aims to introduce remote computing to help desk support in a way that customers want, the remote control session is controlled by your customers. Other remote control products charge on your customer base or monthly fee. Remote Helpdesk has only a single purchase charge based on your number of support staff. Remote Helpdesk offers real value in providing online support to a large customer base.



Remote Helpdesk Features ...

  • Full 256, 15, 16, 24 or 32 bit screen transfer;
  • View Remote Computer Secondary Monitors;
  • 256 colour option for improved screen transfer;
  • 56, 128, 192 or 256 key AES (Rijndael) state of the art encryption of data transfers;
  • compression of all data transfers;
  • Remote Reboot;
  • support desktop can be streamed to customer;
  • file transfer;
  • audio communications between client and support;
  • text communications between client and support;
  • definable hotkeys;
  • auto update your clients Remote Helpdesk from your own web site;
  • macro functions;
  • displays remote system information;


See Us At These Shareware Sites

The following sites are the top sites referring traffic to GID Software...

  1. CNet Download.com
  2. NetworkingFiles
  3. Global Shareware
  4. ShareIt



   
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GID Software | support@gidsoftware.com | sales@gidsoftware.com
P.O. Box 293, Donvale, Victoria, Australia, 3111
website design by Jeff Gutterud Publishing

 

 

 

 

 

 

 

 

 

 

GID Software - software for pc remote control and helpdesk requirements. GID Software - software for pc remote control and helpdesk requirements. GID Software - software for pc remote control and helpdesk requirements.